Extremely Satisfied

I have been using the services of ExpatTax since 2010.
I am extremely satisfied by the competence of the staff and the response times.
Prices are not cheap, but I find the quality/price ratio competitive.
Service in English is most appreciated.

O. Hainaut

Friendly and Professional

I was really impressed with EXPATTAX’s service, and every interaction was friendly, professional and very helpful. In addition to this the company website and supplementary materials provided were very clear and useful.

P. Presley

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I had a call with Birgit this afternoon to go through my tax return.

I had a call with Birgit this afternoon to go through my tax return. She was very friendly, helpful and informative. I just wanted to get in touch to say I’m very impressed with the service from you, Rita and Birgit. It has been a breath of fresh air from the Steuerberaters I’ve dealt with in Berlin. Thanks again for all the help, and I look forward to working with you in the future. Regards, Niall

Niall Burkley
April 22, 2022
Ireland

It’s my pleasure to provide feedback

It’s my pleasure to provide feedback. I am very happy with Birgit and her work. She is very knowledgeable and I trust her completely. She is responsive and answers all my questions.

This year, she really surpassed my expectations by completing our tax report very quickly – in fact, I was totally surprised when she told me she was ready to review with me. By preparing so quickly, I was able to forward to my US tax preparer to be used in preparation of my US tax returns. I can’t say enough about Birgit and her support. Many thanks!

Elaine Espy
April 6, 2022
United States

I have used your services every year since 2019

I have used your services every year since 2019 and I could not be more satisfied. Mrs. Birgit Augustin is the one who has handled my file, and every year when we go through the summary of my tax return, her explanations have been clear and easy to understand. All these years the submissions have been successfully accepted. In summary, I am very satisfied with your services.

Thank you very much

Pedro Andara
April 6, 2022
Canada

I really like EXPATTAX service

I really like EXPATTAX service. Thanks to that I can spend the minimal amount of time on accounting. Sure, it still takes 30 to 60 minutes a month but that’s the part I have to do by myself: keeping track of my expenses etc. But I am very glad that the rest of it is taken care of. And I appreciate timely responses. So thank you once again for making taxes easier for me and keep on doing the great work. Best, Michał Sitko

Michal Sitko
February 10, 2022
Poland

I would like to say that we feel extremely well supported

I would like to say that we feel extremely well supported by Claudia Kuffer who has been our tax advisor for many years now. She is quick with her responses and always goes above and beyond to be of help to us. We are absolutely pleased with her work.

Michelle Dettman
January 31, 2022
India

My husband and I have been using the services of EXPATTAX since 2016

My husband and I have been using the services of EXPATTAX since 2016 and we are very satisfied with the advice and assistance we have received through the years. Our accountant Claudia Kuffer is competent, friendly and efficient, and we feel we are good hands which is very important when it comes to tax matters.😉

Malene Popov
December 21, 2021
Denmark

We couldn’t be happier

We couldn’t be happier with the support we have received from Claudia Kuffer. She is extremely knowledgeable, very friendly and always replies instantly to any queries we may have.

Pernille Turner
December 17, 2021
Denmark

I really enjoy the service delivered by your company

I really enjoy the service delivered by your company and quite frankly Claudia is exceptional and the reason I continue to deliver repeat business with your company.

Claudia has fantastic customer relationship management and great knowledge of the tax system.

Charlie Sheridan
December 10, 2021
Ireland

Outstanding Job!

Ms. Heike Reil has done an outstanding job in preparing our German tax filing the past two years. She is very professional in her communication, responsiveness, and execution. My experience with Expattax in this regard has been excellent. No complaints and I cannot think of anything more I could ask of Heike in terms of the quality of her work. Like I say: Outstanding!

George Collins
November 8, 2021
United Kingdom

Very happy with the services!

I am very happy of the services of your company and also of the kindness of people inside your company who help me.

Thank you very much for all you have done this year for me and I would like to continue our relationship (obviously if you agree ☺).

Mario Busa
November 4, 2021
Italy

Smooth Sailing!

Regarding my experience with Expattax, everything went smoothly. Anette was very and helpful. We had a nice call to discuss the details of my request and after that she promptly solved it.

I can’t really think of anything to improve. Thank you for following up and I look forward to working together in the future!

Ana Popa
December 2, 2020
Romania

Incredibly Happy!

I have been incredibly happy with the service you have provided me over the last 2 years.

You have very fast and efficient customer service, high level of English and clear communication both written and on the phone. The advice you provide is understandable and of high quality. I also particularly enjoy that you are transparent about pricing and are open about when your service makes sense and when not.

Tim Leys
October 31, 2020
Belgium

Competent and accurate

I am indeed satisfied about the service and attention provided. Not only is my tax consultant competent and accurate, she is approachable and proactive, not to mention friendly.

I am overall very pleased. I trust the reply qualifies for the scope and wish you a good weekend

Claudia Mosca
October 30, 2020
Italy

Fast and Efficient!

I only have good things to say about the service I received from Anette Zaggl. She was very quick in understanding our particular situation, she was familiar with Canadian taxation and she completed our German tax returns in a very fast and efficient manner. I expected the process to take weeks, but she was great at completing the tax filings within a very short period of time, and she took the time to explain all the details. She also ensured that we claimed all allowable deductible expenses.

I have a finance/accounting background myself and I’m usually very picky about whom I work with when it comes to my personal accounting needs. However, it is clear to me that I will be dealing with Anette for years to come because of her meticulous, efficient and reliable work ethic.

Lama Farran
October 28, 2020
Canada

Very helpful

Rita Born was fast, detailed, and helpful with this strenuous process-highly recommended!

Noah Sussman
September 27, 2020

Stress-free!

Superb service from Heike Reil! Fast, efficient, and she can correspond fluently in both German and English. We had a difficult tax situation, with me working in the states and my wife here in Germany, and we have suffered many years with a local Tax Advisor; expensive end time-consuming. All of that was swept away this year, as we employed Expattax & Heike. I am confident that future tax years will be equally stress-free.

Vincent Barbera
September 14, 2020
United States

Efficient and helpful

Expat just get things fixed. They work efficiently, are helpful, and simply deal with any hiccups along the way.

Christina G.
September 11, 2020

Quick and Professional!

We are really satisfied with the services of EXPATTAX. The answer to all our questions has always been quick and professional.

We are still waiting the answer from Finanzamt to our Tax return declaration but we will certainly use EXPATTAX services in the future.

Rodolfo Gonzalez
June 20, 2020
Spain

Professional and Prompt

I would like to highly recommend Expattax to anyone seeking a very professional, prompt and personable service.
I recently experienced utterly confusing and stressful issues regarding German pension taxation. As a senior person, long since retired in my own country I felt at a complete loss to find any advice or assistance with my issue, until I eventually found expattax.de.
Mr. Zitzelsberger, with his extensive knowledge and expert advice was able to reassure me in a very personable and calm manner during our telephone engagement. Heike Reil, worked promptly and efficiently on my behalf, resulting in a very successful conclusion. As with Mr. Zitzelberger, Heike’s interaction with me was always patient, fully reassuring, friendly and yet highly professional, a delight to communicate with.
I cannot emphasize strongly enough how valuable and appreciated Expatax’s service was in a very daunting situation.

Renee D.
May 1, 2020
Ireland

Invaluable guidance

Happy customer!

Helpful, friendly, efficient, knowledgeable and polite……..so all in all faultless service.
I had tax requirements in UK, Holland, America and Germany so their guidance was invaluable.
It reduced my stress level to a total minimum.

Callum Farris
June 5, 2019

Responsive and Friendly

Extremely helpful when navigating the German tax system for the first time. Very responsive, friendly, and answered every question. I will be back next year!

Sara
May 28, 2019

Superb Service

Prompt, Detailed, and Thorough Service. I have been assisted by the Team for a number of years now and they have been superb!

Astrit Spahiu
April 2, 2019

Extremely Satisfied

I have been using the services of ExpatTax since 2010.
I am extremely satisfied by the competence of the staff and the response times.
Prices are not cheap, but I find the quality/price ratio competitive.
Service in English is most appreciated.

O. Hainaut
February 28, 2019
France

In good hands

Many thanks for your services! This has been the smoothest tax return process ever and I’m extremely relieved that my businesses are in good hands after years of confusion and chaos. So, once more big thanks for everything!

T. Eskola
February 10, 2019
Finland

Great Service!

I have always been very pleased with your service. Recently there were some disputes between me and the tax authority. They didn’t allow some of my claims going back a few years. You were able to deal with my accounts and didn’t let go of the appeals. In the end Expattax managed to get back everything outstanding. I had written this off so was very pleased. Great service. Thanks!

I. Lewis
November 13, 2018
United Kingdom

Thorough Explanation

I would absolutely, and without hesitation, recommend Thomas to any English speakers requiring sensible, invaluable and expert advice on the German tax system. Thomas took the time to listen, and to fully understand my position and concerns, before providing advice tailored to my situation. He explained everything thoroughly and clearly and allowed me to ask questions when I was a little unsure.
Before my discussion with Thomas I had been extremely anxious but his expert advice coupled to his calming manner changed this very quickly.
I really cannot recommend Thomas and the Expat Tax team highly enough.

C. Thirkell
November 6, 2018
United Kingdom

Friendly and Professional

I was really impressed with EXPATTAX’s service, and every interaction was friendly, professional and very helpful. In addition to this the company website and supplementary materials provided were very clear and useful.

P. Presley
October 1, 2018
United Kingdom

Responsive and Efficient

Marc and I are very satisfied with the service we received from Claudia Kuffer. She has been very responsive and efficient. I always received answers to my queries in record time, even during the week-end. This was a first experience with Canadians for Claudia and she had to familiarize herself with our tax forms and other official documents as well as the agreement between Canada and Germany to avoid double taxation. Claudia took the time to understand everything that was relevant to our German tax returns. The Finanzamt accepted our returns without difficulty despite our somewhat unusual situation (new residents, recently retired etc.). We would not hesitate to recommend your firm.

M. Gervais-Vidricaire
October 1, 2018
Canada

Solid Advice

I had a very informative and friendly conversation with Thomas today. I am an Australian working everywhere and so my situation is not the norm. I really appreciated the solid and informed advice Thomas gave me and I would recommend him to anyone and everyone. Thank you Expattax.

J. Dudley
September 13, 2018
Australia

Timely Manner

I am still waiting on my refund, but know that it can take some time and assume that everything was processed properly.
I was extremely satisfied with your service. Everything was handled in an extremely timely manner and your colleagues were always very friendly and helpful.
I would certainly recommend Expattax to a friend.

M. Morrissette
April 30, 2018
United States

Extremely Satisfied!

I have worked with Claudia Kuffer since late 2014, and she has filed my German tax return from 2014 through 2017. Claudia is exceptionally kind, thorough, and patient, and I highly recommend her services. She managed to deal with taxes in two countries, including 4 US States, tax-free stipends, regular wages, child benefits, parental leave money, and global investments, all without any problems. I am extremely satisfied with the services EXPATTAX has provided!

Brian Solis
March 9, 2018
United States

Highly Recommended!

We had the most informative and efficient conversation with Thomas. We are Americans residing in Germany for one year. Our work situation is a bit different and Thomas knew how to handle this. The service from Thomas and EXPATTAX was excellent. I highly recommend this company.

S. Christ
March 1, 2018
United States

Very Professional

I am totally satisfied and happy with the service provided by yourselves at EXPATTAX. From my first conversation with Thomas to my communications with Birgit, I was supported and given good and solid advice. The whole process was very professional and smoothly handled. I am happy to recommend your services anytime. Happy new year to you all and I wish you a successful 2018.

A. Harper
February 5, 2018
United Kingdom

Prompt and Professional

I would highly recommend Thomas and his team to any person seeking clear and efficient advice. They are prompt, timely, courteous and professional. Hard to beat that.

Henry Cassidy
September 6, 2017
United Kingdom

Attentive and Professional

I am extremely happy with the service I received from EXPATTAX services. Because it was tax season when I first made contact, I had to wait a few days for a response from them. When I did talk to them in a few days, Thomas explained that they were very busy and I would have to wait a few weeks to get started with my tax representative. I waited approximately three weeks and Stephanie Brandl called and the ball started rolling. She was very attentive to my every email and worry. She was very thorough walking me through the tax documents, explaining every step. She prepared my tax document and promptly mailed it off to the finance amt. I received my refund approximately two months later. I would recommend EXPATTAX to anyone needing help with their Deutschland Tax Issues, as they are very professional and very attentive to your needs.

P. Gray
July 20, 2017
United States

Ease of Communication

We were very happy with the service, especially about the responsiveness and the easiness of communication, as well as clarity of instructions.

A. De Mario
May 2, 2017
United Kingdom

Thorough and Professional

We have been working with Expattax since 2013. Our accountant Andrea Görgens always goes above and beyond, to answer our questions and help resolve problems. Having U.S. investments, in addition to German consulting income, it is very comforting to know that our tax issues are being handled thoroughly and professionally.

Chuck Nepps
May 2, 2017
United States

Clear Explanations

I am quite satisfied with the service I have received from EXPATTAX. I worked with Ms. Reiber who was patient and explained things clearly. My tax returns are quite difficult, and I was pleased with the outcome (in spite of owing quite a lot). It has not yet been accepted by the Finanzamt folks, so I look forward to completing the process once it is, and to using your services again for 2016.

N. Peterson
April 12, 2017
United States

Stress-Free!

Stephanie Reiber was my tax adviser after initial conversations with Thomas.

I can only say positive things about both. Thomas was receptive to my difficult circumstances during our initial conversations, and Stephanie was there every step of the way. She was polite, always on hand, quick with her informative replies, and patient with me. I cannot stress how useful this was and how much stress this took out of the situation for me. I wouldn’t have been able to do it without the help of expattax, and more specifically Stephanie. I would recommend your service to anyone.

A. Peel
March 29, 2017
Australia

High level of expertise

I am very happy with the customer service attitude and the level of expertise. As an Australian/Italian, I have experienced in Germany somewhat of a culture shock in terms of extremely formal processes and rigid cultural attitudes.  I am pleasantly surprised with fluid and sympathetic attitudes of your staff, and can relate well to Stefan Burger.Excellent!
B. Garoffolo
June 3, 2016
Australia

Thorough Explanations

I have been very happy thus far with the tax services provided. I have appreciated the time spent on the phone during the initial paperwork and the thorough explanations I received. Keep up the good work and Thank you all for the great support. Taxes are no fun and you’ve made handling and understanding them easier.

J. Patino
May 6, 2016
United States

Speed and Efficiency

I want to take the time to say a very special thank you to all of the team at Expattax! It was some 10 years ago now that I first procrastinated over which firm to use to manage my taxation once I relocated to Munich. Thomas, Yvonne and more recently Claudia have all made my experience with the German taxation system that much more manageable and less daunting! As an Australian posted to Germany with limited language skills I was faced with a magnitude of complex taxation requirements and legislation all new to me. For several years I was able to place my full trust in the team at Expattax and was always so impressed with the speed, efficiency and professionalism shown to me on every occasion we worked together. When I was faced with extensive medical expenses and significant time off work they also helped me to liaise with the local Finanzamt to ensure my exceptional circumstances were recognised. They even continued to assist me from China and then Australia when I was re-assigned and needed help to finalise the last of my taxation requirements in Germany!  Thank you Expattax for always giving me peace of mind! I have no hesitation to recommend your services to anyone looking for flawless German taxation advice and service! Vielen Dank!

Sally Wilson
January 27, 2016
Australia

High Level of Personal Commitment

Shortly after I contacted you, our tax preparation was turned over to your associate Claudia.  From the beginning ours was a difficult case.  The main issue being whether or not my pension would be taxed in Germany.  Had this been ruled taxable, the results would have been monumentally difficult for us.

From the very beginning, Claudia showed a level of personal commitment to helping us that is very hard to find.  She was patient and reassuring, often answering emails after hours and on weekends.  She was some how able to manage the horrible tax assessor we were stuck with and after a very long fight we (she) won.

I want to say thank you to Expattax and especially to Claudia. You guys really saved the day.

S. Robbins
January 15, 2016
United States

Cost-effective Solutions

I hesitated before taking my first contract in Germany mainly because of the language barrier and the complex taxation system. But Thomas was very helpful and provided me with detailed answers but mainly with cost effective solutions for my case.

As he was initially on vacation when I first contacted his company, I tried also getting some answers from other experts but I didn’t receive any valuable answer. Just slow answers with basic information generally available on any German Finance site about VAT and income tax rates.

So the choice to continue with Thomas came natural. Moreover I had it confirmed I was right by my new colleagues in the office.

Adrian C.
September 28, 2015
United Kingdom